Cancellation Policy

Need to Cancel or Reschedule? Please call to arrange.

At Sol Medical Hawaii, your appointment time is reserved exclusively for you. We value your time and ours, and we carefully plan our schedule to provide each patient with the highest level of care. A late cancellation or missed appointment not only impacts your treatment progress but also prevents us from offering that time to another patient in need.

To ensure fairness and efficiency, we kindly require at least 48 hours’ notice for any cancellations or changes to your appointment. Cancellations made with less than 48 hours’ notice, or missed appointments, will incur a $50 cancellation fee, which will be charged to the card on file.

We appreciate your understanding and cooperation in helping us serve all of our patients in the best way possible.